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Scheduling & Dispatch

Scheduling decides which technician does which job and when. Dispatch gets that technician to the job, and adjusts the plan as the day changes.

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Scheduling & Dispatch resources

Guide 6 min read

Scheduling and Dispatch Best Practices for Field Service

A practical guide to field-service scheduling and dispatch — the difference between the two, best practices for skills, geography, and capacity, a problems-to-fixes table, the metrics that matter, and common mistakes.

Scheduling & Dispatch

See scheduling and dispatch